Corona Virus

If anyone has been offered a Covid vaccine in Skegness or Boston and can’t have it because they can’t get there please contact this number. No one need miss out due to transport issues.

03454564474

Or one of the following people

Me. Wendy Bowkett Helen Banham Susan Alldread Michael Rust

I Can’t get to my nearest vaccination centre - 

Answer. We are working with our LCC colleagues to ensure there is support to access in this instance:

• Any GP or Booking Team can refer individuals to (or call on behalf of patients) the Customer Transport Helpline on 0345 456 4474.

• https://lincsbus.info/accessing-lincolnshire-transport/transport-helpline/

Latest information from the Lincolnshire Resilience Forum regarding travelling and transport to vaccination centres.

Below are key messages for your information 

Travelling to a vaccination centre

Key Messaging:

• The Transport Helpline provides advice but is not a transport booking line
• If you have been invited to a vaccination site that you can't get to, you will be invited to another place in due course.

For patients:

• Before you make your vaccination appointment, think about how you'll get there
• Book for a day and time when this is likely to be easiest
• Ask someone in your household or support bubble to take you
• Use public transport. Bus and taxi operators are following covid-safe guidelines but make sure you wear your mask and sanitise your hands before and after your journey
• If you need accessible transport, many taxi companies have suitable vehicles.
• If you need advice on transport options,
  • Look at the information at https://lincsbus.info/accessing-lincolnshire-transport/
  • contact the Transport Helpline on 0345 456 4474

• If you book your vaccination appointment and then find you can't get there, you can re-arrange your appointment for a different time or venue
• If none of these work for you, DON'T WORRY. Other options are being developed and you will be invited to have your vaccine elsewhere at a later date.

There are no NHS patient transport services available for the vaccination programme. If people are unable to drive themselves to a COVID - 19 vaccination centre, or get a lift from a member of their household or support bubble, they may be able to use public transport. 

The Lincolnshire Transport Helpline provides information and advice on a wide range of transport options including community car schemes and CallConnect.  The helpline can be contacted on 0345 456 4474 or by  https://lincsbus.info/accessing-lincolnshire-transport/transport-helpline/ .   The helpline operates from 9am-6pm Mon-Fri and 9.30am-4pm on Saturday.  

CallConnect is an on-demand bus service that is paid for by the customer.  If someone has a concessionary bus pass due to age or disability then they can access CallConnect free of charge. For the purposes of the COVID – 19 vaccination programme only, Transport Services have agreed to extend this free to anyone aged 67 and over, regardless of whether they have a bus pass or not.

• The helpline operates 09:30 – 17:30 Monday to Friday and 10:00 – 15:00 Saturday.

• They can book journeys anywhere between 1 hour and 1 week in advance.

• Capacity is good at the minute due to a lower than normal level of demand because of COVID-19 and lockdown.

• The advice they give can cover public transport, community transport and the countywide CallConnect service.

• The CallConnect service is an on demand bus service that is paid for by the customer https://lincsbus.info/callconnect/

• If someone has a concessionary bus pass due to age or disability then they can access CallConnect free of charge. For the purposes of the vaccination programme only, Transport Services have agreed to extend this free to anyone aged 80 and over, regardless of whether they have a bus pass or not.